Shipping Information- Return Policy
How Much Does Shipping Cost?
We offer free shipping on all orders over $89.00. All other orders are $8.99
Which Carrier Do We Use?
We use the carrier which will get your order there ASAP. It will be Canada Post or UPS. It depends on your postal code.
Accessories-Damaged
We want to make it right. Contact us and we'll ship a new product out immediately.
Exceptions / non-returnable items
Tea is not a refundable item but we will issue a credit if you're not satisfied. We want you to be happy with your purchase.
Unfortunately, we cannot accept returns on sale items or gift cards.
To start a return, you can contact us at info@grandrivertea.ca or call 519-621-5189.