Shipping Information- Return Policy

How Much Does Shipping Cost?

We offer free shipping on all orders over $89.00.  All other orders are $8.99

Which Carrier Do We Use?

We use the carrier which will get your order there ASAP.  It will be Canada Post or UPS.  It depends on your postal code.  

Accessories-Damaged  

We want to make it right.  Contact us and we'll ship a new product out immediately.  

Exceptions / non-returnable items 
Tea is not a refundable item but we will issue a credit if you're not satisfied.  We want you to be happy with your purchase.

Unfortunately, we cannot accept returns on sale items or gift cards.

To start a return, you can contact us at info@grandrivertea.ca or call 519-621-5189.