Shipping Information Free Shipping When You Spend $79.00- Return Policy

How Much Does Shipping Cost?

We offer free shipping on all orders over $79.00.  Spend $40.00-$78.99 and shipping is $9.99.  Spend $1.00 up to $39.99 and shipping is $12.99.  

Canadian orders only.

Which Carrier Do We Use?

We use the carrier which will get your order there ASAP.  It will be Canada Post, ICS Courier or UPS.  It depends on your postal code.  Delivery is usually between 3-7 business days.

Accessories-Damaged  

We want to make it right.  Contact us and we'll ship a new product out immediately.  

Exceptions / non-returnable items 
Tea is not a refundable item but we will issue a credit if you're not satisfied.  We want you to be happy with your purchase.

Unfortunately, we cannot accept returns on sale items or gift cards.

To start a return, you can contact us at info@grandrivertea.ca or call 519-621-5189.