Return Policy

Accessories-Damaged  
We want to make it right.  Contact us and we'll ship a new product out immediately.  

Exceptions / non-returnable items 
Tea is not a refundable item but we will issue a credit if you're not satisfied.  We want you to be happy with your purchase.

Unfortunately, we cannot accept returns on sale items or gift cards.

To start a return, you can contact us at info@grandrivertea.ca or call 519-621-5189.